Customer Testimonials
Desaray Stillwell
15:56 24 Jun 20
Spectacular service, got the 360 signature interior, my 8 year old car that had never been detailed before looked brand new! spilled seafood in my trunk and forgot about it, the smell is completely gone, even from the vents. every crease in my leather seats is clean and the stitching is too, very impressed. only gripe is the streaks on the windshield from cleaning, but i can fix that no problem. and Bentley the dog is the best welcome to the very clean and organized establishment.
Kenneth Smith
17:56 22 Jun 20
Great place.....
JAMES M
21:37 18 Jun 20
Wow amazing service and super super clean establishment. These folks were extremely polite and helpful and really blew my mind with my repair quote. Other repair shops needs to take notes on what quality service looks and sounds like. Thanks for the help 360 exp.
Tiffany Brown
16:07 14 Jun 20
I loved my experience with 360!!! I had my car for 4 years and it needed a good interior cleaning it was a mess. The dirt was imbedded into my seats and floor mats. But in one afternoon 360 auto detail took are of it all. It looks brand new , which is great because I just paid it off!!! I will def be going back to get my headlights cleaned out before the darkness of winter sets in. Thanks guys!!!
Dave Tunnell
15:48 10 Jun 20
I had several scratches on my Ford F-150 from tree branches. They were too extensive for a DIY touch up. I really didn't know ehere to turn and I came across 360 Express Collision & Detailing. I sent a message with a picture and in just a few minutes I got a reply with an estimate. Later that day I drove to the sho so they could see the scratches and make sure the estimate was accurate. They stood by the estimate and I made an appointment. He warned me the repair would not be factory perfect.I dropped the truck off and to my surprise it was done early. When I went to pick it up, i checked out the repair and I could not tell where the scratches had been. He had warned me it wouldn't be factory perfect, but to my eyes and my wifes eyes it sure looks it compared to what it was.The people at 360 Express Collision & Detailing not only did exactly what they promised and what I think is a incredibly reasonable price but they exceeded my expectations. Plus they were friendly and honest. You have nothing to worry about with this company.
Meaghan Knauer
13:01 08 Jun 20
Jean Fortwengler
01:41 06 Jun 20
I knew nothing about Brad and his 360 Express team until I needed their help. The good folks at Assured Auto care referred me to them, and I couldn’t be more pleased with the quality of their work, their honesty, and their pricing. My Honda CRV needed repairs to the exterior trunk and left rear fender. Another repair shop had quoted $1500 for a new trunk lid, saying the damage couldnt be correctly repaired. I didnt even stick around for a quote on the fender dent. Brad at 360 Express told me upfront the repair wouldnt be “perfect,” maybe 95%. - and quoted $225 for both repairs! Was I thrilled? You bet. Car looks great, and I’m a a huge fan of 360 Express!
Q
15:56 20 May 20
Best service in town. These folks wont disappoint you. Very honest, you wont feel like your being ripped off. If they cant help you they will be straight forward with you.i most definitely will return for all my custom needs and you should too... THANKS AGAIN 360!!!!
Jerry
20:25 06 May 20
Great owners, very friendly and professional. I’m extremely pleased with their cleaning and detailing of my SUV. Thank You so muchJerry
Mandy Talbert
19:08 03 May 20
Excellent service, excellent work! Always friendly and super easy to work with. Have had my car detailed there several times and they always do great work. Would highly recommend!
Keith Ray
18:21 24 Apr 20
T. E.
21:30 21 Apr 20
Did great body work on both my cars, both were minor jobs. They were up front and honest, that was refreshing! Establishment and working staff were clean and courteous, received email notifications and contact of quotes and when cars were ready, never seen this before! Staff was very courteous and friendly, would and do highly recommend them as they did great quality work, with professionalism, that is hard to find!
Kendall
22:59 19 Mar 20
Amazing place! I took my car here after it was hit in a parking lot. The staff was incredibly professional and great to work with. They got my new front bumper fast and I was back to driving my car very quickly. My car looks brand new! I would highly recommend 360 Express Collision & Detail and will be back in the future for a detail.
Carol Mills
21:21 14 Mar 20
The repair process was thoroughly explained to me and I was given options to choose from with a written estimate. The staff was very friendly and professional and went above and beyond. The work was completed on time and the results were as good as new. I would highly recommend 360 Express for body work repairs.
Mary Dant
17:01 12 Mar 20
I just picked up my car for some body work and detailing. It looks fantastic! The detailing inside and out is great! My car looks brand new! The body work looks brand new too, they had to match up some paint and texture. They got it perfect! I also had glassparency put on my windows. That hasn’t been tested by me yet but I hear it’s suppose to rain this afternoon!! One last thing, they are so professional, friendly and helpful! Use them, you won’t be sorry!
Dale Howard
19:20 28 Feb 20
Great staff, Excellent work. The interior of my Sorento looks and smells brand new.
Jean Wilkinson
16:33 27 Feb 20
Edward Foring
01:50 23 Feb 20
What a great experience. No one wants to be in the situation of having their car fixed but 360 made it extremely easy. Great with communication. We couldn’t be happier. Car looked perfect when finished. They cleaned and detailed it too. Looks like it just came off the express line. Highly recommend this shop.
Chris Walter
17:09 19 Feb 20
I had some paint work done recently. The service was excellent, and the work was perfect. Dropped off the parts on a Friday, picked them up after hours the following Tuesday. They stayed after work hours to allow me to get there and the experience was wonderful and truly impressive. If I ever need paint or detail work done in the future I know where I’m going!
Ira Green
21:41 14 Feb 20
Extremely hospitable staff and well-maintained welcome area. Spoke with Brad on the phone, and he was helpful and transparent about potential cost and process. Staff did a great job on interior work; would highly recommend this place for business!
Douglas Ellis
17:02 13 Feb 20
360 Express Collision & Detailing is by far the best at what they do! Their entire staff is very professional and friendly! I was thoroughly impressed by the quality of their work! 10/10 and will be doing more business again in them in the future.
Jon Hayes
14:55 13 Feb 20
Great place to get your car detailed. Very professional and good prices. I’ve taken 3 vehicles there now and will continue to take them there in the future.
Margit Staten
14:45 13 Feb 20
Great service, quality service.
Erica Rust Pennington
20:44 11 Feb 20
My experience with 360 Express was incredible! Friendly staff and excellent service. They detailed my husbands car and it looks phenomenal! I couldn’t be happier with the service I received and would recommend them to anyone who needs work done on their vehicle.
Jt 2man
15:38 30 Jan 20
Had a dealership sticker , badge and old dealership sticker ( ghosting thru the paint ) removed. Excellent job!
Rick
15:16 30 Jan 20
The Service was Excellent! The Work was performed to perfection and completed expediently!I enjoyed the overall experience and will definitely look to 360 Collision, should I need work done in the future!
Denise Hall
23:30 28 Jan 20
They did top-notch work, and quickly! My vehicle looked like new after the body work they did for me. I would highly recommend them!
Michael Frankrone
23:29 28 Jan 20
Rutherford Smith
16:03 28 Jan 20
Friendly and good service!
Nick Wooton
11:58 22 Jan 20
Excellent people that performs top quality work.
David Yagey
01:52 15 Jan 20
Been bringing my car's to Brad for all my auto needs for many years! Their professionalism and workmanship to detail is unmatched by anyone I have ever done business with in the past. I found a home for my car's when I was referred to Brad at 360 Express! They do it all from detailing and protection to collision repair. The outcome is always a10+ !!!!
Caleb Smith
12:13 10 Jan 20
Excellent work!! Brought my 98 4Runner back to life with nice shine on paint and trim. Will definitely be back for other work. Super nice reception area, and owners know the meaning of customer service. Highly recommend!
Kathryn Taylor
23:31 08 Jan 20
My car looks brand new!!!!
Sierra Nicole
14:56 08 Jan 20
HUGE HUGE thank you to 360 Express Collision & Detailing in J-Town.I had some oxidation, or water spots, some chemical on my hood. I had about 3-5 running spots and marks up by my wipers, took the car over there before christmas and set up an appointment quick and easy! The guys and ladies over there are SUPER nice, easy to work with and do some AWESOME work! I can’t thank you all enough for bringing my cf hood back to life, I feel 110% times better driving around now. If y’all need any paint, corrections, coatings and many other options these are the guys to see!!Everything is reflecting in my car, pictures don’t do any justice.
Donna J Foust
13:54 08 Jan 20
Excellent, quick, professional service at an amazing price! I highly recommend
Mary Coulter
21:23 03 Jan 20
If you want a superior job by a talented and conscientious group of individuals this is the place to go. Excellent service and first class customer service. My thanks to the whole team! Mary C.
Se Johnson
16:20 02 Jan 20
Absolutely a great place to work with. Perfect communications and top quality work!
Jay Singh
16:35 27 Dec 19
Brad and Holly took care of the issue in a very expeditious and professional manner. The process of removing scratches and paint touch up was very quick and at a reasonable cost. They both kept me updated on the entire process. Great job. Will definitely recommend the 360 collision and detailing. Thank you Brad and Holly.
Charles McConnaughey
16:34 19 Dec 19
Appointment day, sick as a dog, so my spouse took our Hyundai for a polish job. My wife was ready for a long wait but the company was kind enough to loan a car so she could wait at home and care for me.Our 2017 auto looks great and I'm grateful for their service.
Chase Wicker
01:00 18 Dec 19
Words can’t describe how happy i was when I picked my car up after the repairs were complete from the time the insurance company said pick the place for your repairs this was the only place I stepped foot in. As soon as I walked in the door I was greeted with smiles in a very welcoming environment not once did I feel obligated to Have to do the work there after they explained the process of everything and when everything was said and done I knew I didn’t wanna visit any other shops and within 2 days my car was being worked on and it only took 6 days to complete I was beyond happy with the work and nothing on the car showed it was in a accident this will be the only place I will go to get my car repaired and I would recommend them to anyone who needs collision repairs.
Jeremy McManigle
21:20 17 Dec 19
Felt welcomed upon entrance. My one & only choice because of reviews. Well Brad & all of Team 360 Express produced top shelf quality!! 1st class experience and results! The stocking w/the hanging candy cane was a NICE touch!! Highly recommended.
Chris Evans
07:07 15 Dec 19
Carl Felix
09:48 14 Dec 19
Brad and his team are awesome. They are friendly, professional and deliver an excellent service experience. If you care about your car and want it done right, you can’t go wrong with 360. Their paint protection spray treatments are world class.
bill anderson
15:01 08 Dec 19
Great work, great price, finished when promised, and super friendly. Loved the new “shop” dog Bentley!
Mark Hutchinson
00:45 05 Dec 19
Fantastic work! Nice, professional folks to deal with. Car was ready when promised and looked great. Couldn’t be happier!
peggy peabody
18:31 03 Dec 19
It was a pleasure to work with Brad, Holly, Kelly, and the team at 360 Express. They were professional every step of the way. I was informed of my options with no sales pressure and was provided thorough, reasonably priced quotes. The workmanship surpassed my expectations and was handled in a timely manner. They did both collision repair and detail work, and my car looked better than new. I highly recommend this business!
Glen Adams
17:03 22 Nov 19
These folks are very professional and they are all about customer service. I recommend them.
Christie White
22:22 19 Nov 19
Great customer service and my car looks like new again! So happy with their work. A definite go to!
Amy Svihlik
01:15 14 Nov 19
This is such a great company. They did a wonderful job on my car. Their work was excellent and it was done quickly with excellent communication. These guys are great!
Donna Garner LaPee
03:46 12 Nov 19
I recently inherited my Dad's older truck... dents, scratches and all! I visited two other places for estimates but I was shocked when I got one from 360 Express Collision & Detailing!! The difference was over $2000...the previous estimates said that the rear fender had to be replaced but 360 Express told me that they could just repair it. So I took the truck to them and they did an AMAZING job...it looks like new again!! I am so pleased with their work and know you will be too!! (The before pic was taken on a cloudy day and the after pic on a sunny day...looks like a different truck in more ways than one. They fixed a small dent on the other side and several scratches too but this was the worst place.)
Reed
20:58 11 Nov 19
Outstanding customer service and unmatched quality of work. Great job.
jeff dean
17:12 08 Nov 19
Been bringing cars here for several years. They always do a good job, always have the best price, and genuinely want their customers to be satisfied. Hopefully I don’t have anymore accidents, but in the event that I do...I’ll be bringing my vehicle to this shop.
John Elder
05:16 31 Oct 19
Second time we've been to 360 Express and have been totally satisfied. Great repair work done on time and reasonable. Highly recommend.
Dave Shulhafer
13:23 26 Oct 19
Very professional. In and out in 2 days. Car looks perfect.
Beth Howell
12:37 24 Oct 19
Holly was very helpful! I received outstanding service! Highly recommend!!
Juliann Houk
06:45 24 Oct 19
Excellent service! They not only fixed my car after an accident, but had it done very quickly! I highly recommend this company!!!
Shahid Ikram
22:27 10 Oct 19
This is a first class outfit. The work they do speaks for itself. Everything about them speaks professionalism. The shop is clean, everyone is super friendly and cooperative. Brad, Holly and Kelli were all great to work with. I highly recommend this business.
mike nelson
22:36 08 Oct 19
They work performed matched exactly what I was told it would be. They finished it earlier than predicted. We were very pleased with our results.
John Buckner
12:42 04 Oct 19
Brad and the front office staff were great to work with. The process from my initial inquiry to having my car ceramic coated was handled with care and attention to detail. I highly recommend 360 to anyone who values professionalism and attention to details. These guys have a passion for what they do that is demonstrated in the quality of their work and customer focus.
Nathan Lyons
00:45 02 Oct 19
Just had my 2019 Silverado 2500 in for damage. Customer service was on top of it! Paid for a little extra TLC on the interior of the truck and I was not disappointed at all! Truck was in like new condition with the all new smell again! Damage was fixed to like new! Would strongly recommend!
Ramona Ureel
19:33 01 Oct 19
Executive Director
23:18 23 Sep 19
Very particular about the looks and appearance of my Corvette Z06. Truly appreciate the eye for detail and very professional approach of everyone at 360 Express. From courteous treatment at the front door to the superb crew in the shop who treat my car like it was their own. Simply put drivers with a discerning eye can't do any better than Brad and the team he has worked hard over the years to pull together at 360 EC. Keep up the good work!
Wolfgang Kuhn
22:46 23 Sep 19
Very professional, courteous, friendly. Very prompt. High-quality work at a very reasonable price!
Kate Nicole
20:17 23 Sep 19
Staff is very friendly and fast. They got me in quick and saved me several hundreds of dollars. They even fixed my broken key. I would highly recommend this place if you have an accident. I am looking forward to getting my car cleaned here soon.
Steve Leatherman
17:24 23 Sep 19
Great work, I had a ceramic coating put on my car it's only been two weeks, but water still beads and it looks stupendous I highly recommended 360 auto detail. Staff is also very helpful in explaining everything and answering the many questions I had.Update almost 3months I don't have a garage and it's still beading up and looks great
Lisa Crutcher
16:47 23 Sep 19
Friendly service, cooperative and helpful with scheduling, good work at a reasonable price.
vicki Bangs
16:45 23 Sep 19
I have used 360 for both my vehicles. They always do a great job !
Ellen Oakley
16:40 23 Sep 19
One of the best detail car service shops in the city of Louisville. I have an old Mercedes the headlights were so yellow and made the car dated. In one morning the headlights are like new. Took years of the age of the car
Natalie Bennett
16:33 23 Sep 19
Awesome job breathing new life into our Volvo XC90. Years of kids and softball gear took a toll on the interior. Their detail job did wonders for our overall feel for the SUV. I'd recommend them to anyone!
mwcrane
16:28 23 Sep 19
The team at 360 Express have been my go-to experts for over 6 years. I have been very impressed by the quality and attention to detail shown by the entire staff. I've used both their collision shop (headed by Patrick) and their detail services (headed by Josh)--the team takes its cues from the founder Brad Altes and gets it right. You won't find a better place to go for either a collision repair or a professional detail. --Mark C
Tim Wimsatt
16:24 23 Sep 19
Nothing but professional.Have been 3 times, both cars repaired and detailed per quotation and then some.Highly recommend to all.
Allison Woosley
16:17 23 Sep 19
Jerry Mahoney
23:22 21 Sep 19
Bought my wife a gift card to 360 Express and she took her car over to them to detail and man what a job they did it was like a new car when I got it back they didn't miss one spot. Would definitely recommend them to anyone who wants a good detail job.
Ted Mathews
21:58 21 Sep 19
Jill Miles
18:17 21 Sep 19
Wonderful to work with & highly recommended! Been pleased with their work every time I’ve been there!!
Ashley Sims
17:08 21 Sep 19
I had an excellent experience with 360. They did an incredible job on my vehicle in an extremely timely manner!! The staff is very friendly and my vehicle came back looking brand new! I drive a new vehicle and I’m super picky about it so when someone backed into me I was devastated! Brad and Holly took great care of me and I couldn’t be happier! I highly recommend them to anyone needing bodywork! Thanks!!!
Nick Dampier
16:07 21 Sep 19
Great work for personall vehicles and dealership inventory. I always highly recomend.
sam roberson
14:59 21 Sep 19
Holly is the best in getting you taken care of. 360 goes over and beyond to make every customer happy. I highly recommand 360!!
J P
14:50 21 Sep 19
Always does an excellent job! Fast and efficient.
Art Higgs
14:49 21 Sep 19
Excellent and Professional
Zewbert
14:44 21 Sep 19
360 has painted a few car parts for me. The price is great and the quality is amazing!!
Kyle Streagle
14:41 21 Sep 19
Came here on the recommendation of Mike Davenport from Bachman Chevrolet and we were not disappointed....after the interior detailing was done, it looked like it did the day we drove it home from Bachman. Very pleased and will be using them again in the future!
Dan DaPonte
13:35 21 Sep 19
Excellent Service. I have been using them for years and have never been disappointed.
Crayola Crown
21:45 20 Sep 19
Brad and his team, are the epitome of professional!I have nothing, but good things to say about 360.High quality work, combined with efficient turnover rates. They are the complete package. I would give them more stars, if I could! If I ever need paintwork, detailing, or anything car related, I know who to go to!
Jon Leidgen
21:36 20 Sep 19
They do a fantastic job. I’ve had them detail several vehicles and had some paint and body work done and all has been top notch.
Amanda Hayes
20:35 20 Sep 19
Brad and Holly always go above and beyond for their customers. I wouldn’t recommend anyone else for my bodywork needs!
Matt W
20:15 20 Sep 19
360 Express is amazing. I've worked in the auto business for years and I choose to use them for my personal vehicles. Very professional, quick turnaround, and they do better work than all the other respected body shops in town, for less. Brad and Holly are awesome! I highly recommend them.
Theresa Singleton
18:10 20 Sep 19
Incredible staff with incredible talent! Would definitely recommend to anyone who needs assistance with collision repair, paint or detailing.
J Gagnon
15:05 20 Sep 19
Great shop! Brad and company always delivers!!
Byron Sims
12:49 20 Sep 19
We use 360 Express on a regular basis at our business and the service and quality of work is always excellent and prompt. The owners care a great deal about great customer service and truly deliver it!!! Whenever I need something I always get a prompt and professional response.
First Mobility
12:09 20 Sep 19
Great office staff and great results! Really appreciated the work
Arthur Galitsky
02:28 20 Sep 19
They do great work with excellent customer service!
Debra Ryan
00:50 20 Sep 19
Amazing quality! Would recommend to all of my friends & family!!
Jamie Moynagh
00:12 20 Sep 19
This company was recommended to me by a Subaru dealer. i parked somewhere under a tree. i came out and there were hundreds of sap blops on my car. i tried something from the auto store. it worked but took 15 minutes per blob. i called 360 and they worked with me on a date to come by. All I had to do was look at the company grounds, garages and office. I have never been to ANY car shop so clean and neat. I spoke with Brad, I think the owner. he said it was pretty bad. he said they could take care of it and added that there may be some fading of the rubber around the windows. He gave me a general high and low cost based on how easily the sap would come off.I picked it up two days later. My car looked like new. bright and shiny again. truly a GREAT job. i believe the cost was well worth the end result. They even waxed and polished it. Perfect.I will certainly recommend this business to anyone.The office staff was so nice as well.
Ross Bobenmoyer
20:40 19 Sep 19
Great service. Text to quote option greatly reduced the time it took to get everything scheduled.
Matthew Mutchler
20:17 19 Sep 19
The entire 360 team does incredible work! I have come to know Brad and Holly over the past few years and they provide top notch customer service. I have entrusted their team with two of my Acura’s and will not hesitate to use them in the future! Whether it is body work, customer painting or paint protection, they make your car feel like it’s their own!!
Katherine Holmes
08:20 19 Sep 19
Excellent work!
Chris H
02:31 19 Sep 19
Excellent work and they made everything so easy. Super nice staff who truly care if you’re happy with the work they’ve done.
Derek Hollkamp
01:57 19 Sep 19
Took in my Camry for a detail, came back better than I’ve ever seen it! Brad and his crew are the best I’ve ever dealt with!
Sarah Haberman
01:28 19 Sep 19
Being a mother of two young children, I’m short on time and long on messes! I dropped my car off for detailing in the morning, caked in Cheerios, tiny finger smudges of who-knows-what, stains of spilled sippy cups, you can only imagine. By the end of the day, I came back to the cleanest, shiniest, just-off-the-lot-you-must-be-mistaken car! The transformation was unreal. The price was incredible.
Marjorie Dunn
22:37 18 Sep 19
I have had detailing services in the past but nothing compares to 360 Express Collision and Detailing. This is a family owned business and they care so much about customer satisfaction. Brad, Holly and the staff are the best. The detailing makes my car look brand new inside and out. I also had a product called 'Glassparency' applied which is a premium glass coating. This stuff is magic...dirt and bugs won't stick which is great especially for trips. My next service will be the ceramic coating they offer. I'm sure a happy camper 🙂
Hal Haering
12:04 07 Sep 19
They were very professional from the very first visit when I took my 2006 Suburu by very late on a Friday afternoon. The waiting room is immaculate and professional, with a Keurg coffee maker, multiple sodas and soft drinks and snacks for customers. The repair areas were very clean and organized. Brad, the owner, went around the car with me to note the damages. There were some things that I definately wanted to do (severly damaged front Grill & Bumper ). I also wanted an estimate for side molding and multiple other areas of dents and rust, as well as a broken fog light. He was very thorough, recording the damages and taking pictures. Brad explained that he could not have an estimate until Monday morning when he could check with various sources for parts. I took the car home, and on Monday i received a detailed estimate via email. When I called in they explained it thoroughly. I told them that I would only do the most important issues. I made an appointment for two weeks later. A couple days before the appointment I recieved a text message confirming my appointment. I confirmed my appointment. When I took it in, I decided to go ahead and ask them to do the all of the repairs. They had me scheduled for only the front but said they would do what they could in the 3 and 1/2 days that I could leave it with them. When I went to pick it up, all I can say is "wow!" It looked great! It was like a new car and with low miles should last years. Very professsional and very skilled operation. I highly recommend!
Carol Whetzel
15:59 29 Aug 19
360 Express did a fabulous job detailing our SUV. I highly recommend them! It was fast and easy to make an appointment and drop off/pick up was a breeze. My SUV feels brand new!
Drew Talreja
13:43 27 Aug 19
They always do an amazing job. We use them a lot to take care of all of our cars. Had my personal car in for rear end Collission work and did it exceptionally quick and even gave the car a quick wash. Holly and Brad are the best, could never go wrong with them.
Roy Curry
00:09 21 Aug 19
I Was So Over Joyed When I Saw My Charger Without The Stripes 360 Express Did A Awesome Job My Car Looks Brand New Words Can Not Express My Gratefulness For Choosing Such A Outstanding Place Thank U Guys From The Bottom Of My ❤
Linnie Parrish
14:03 16 Aug 19
I was very satisfied and happy with the fast work I received. Very pleased. I will return in the future.
j mcatee
19:42 15 Aug 19
I curbed the rocker panel on my 2018 Camaro. I thought for sure the panel would have to be replaced. They were able to repair and repaint it and you can't tell it was even damaged. To top it off, I had my car back in about 24 hours. They did awesome work and I would recommend them to anyone needing work done to your vehicle.
Troy Miles
01:58 14 Aug 19
Great Service and very professional. Would use them over and over again!!
Jim Galipeau
20:03 13 Aug 19
The staff at 360 Express Collision and Detailing went above and beyond what we ever expected! They cleaned and detailed the WJIE van and removed some old wrap from the vehicle and it looks great!
Kanitha Penna
16:06 09 Aug 19
360 far exceeded all my expectations. They kept me updated at all times. I wouldn’t trust my vehicle with anyone else. The quality of work was amazing. The team at 360 Express was friendly, professional, but most importantly detail oriented. My Jeep looks better than new! Thank you
Todd Carter
13:43 09 Aug 19
Roy Will
15:47 28 Jul 19
Repairs took about a week. Staff kept me well informed and the repairs were flawless. This place was the best experience I’ve had with a collision center.
Teresa Harden
17:39 23 Jul 19
Friendliness accessibility price service excellent I hope I never need you again. But if the need comes up you will be where I go
Gene McGaughey
22:10 16 Jul 19
I’m a repeat customer and have recommended them many timesDetailing is excellent and completed on time I could not be more pleased with the service
JP Poole
16:47 16 Jul 19
Brad and his team are the best. He helped with the Insurance company and getting the estimate for me. He calmed all my fears and returned my car to me in a efficient amount of time looking like new. Thanks Brad and team! Nancy
Robert Homm
12:28 16 Jul 19
Third vehicle working with Brad and his team.Bumper repair and paint, body paint correction/detail and OEM body moldings. Could not be more happy with the work they did....start to finish. They are upfront with pricing and keep you updated with work progress. Didn’t think I could find someone more particular than I am but Brad and his team come close !!! Highly recommend these folks.
Dewey Minton
13:24 13 Jul 19
Excellent quality of service both in the office and in the shop!! Highly professional in serving the customer. Thanks.
kim simpson
12:22 12 Jul 19
I love these folks. Always on time and professional. The services they provide are TOP NOTCH!!! I had the ceramic coat applied and now it takes minutes instead of hours to wash my vehicle. Brad and Holly are the Best!!
Charlrs Goode
14:35 11 Jul 19
Not my first time useing 360 Express. Good work, fast and at a fair price is what this business does. Nice people too!
Keith Meredith
14:18 11 Jul 19
Excellent service and repair
Allen Wilkes
18:46 10 Jul 19
This place is amazing. Brad and Holly give personalized attention to discover exactly what you are seeking and then they deliver! Had a couple of collision repairs and several detailings. All reasonably priced and well executed. I am OCD for detail in all things so it is a natural selection for me to use 360 Express for all of my collision and detailing needs...no anxiety when I have Brad, Holly and their team fulfill those auto needs. Thanks Guys!
Ryan Reddick
21:01 08 Jul 19
Brad and the crew are top notch! I brought my garage queen (2006 GTO) into them ahead of a major car show based upon some recommendations for their expert detailing and ceramic coating. I however was modifying some exterior components and needed fresh paint as well. This is a car I bought new in 2006 and has only seen 30k rain-free miles. I work hard to keep it spotless (closet perfectionist) so I was initially nervous whether it would meet my standards. Brad assured me he wouldn't let the car leave until we were both comfortable with the quality (99.9% match). Let me tell you, they spent DAYS working to get the paint to match and I'm now a lifetime customer and advocate. Its evident they treated my car like it was their own and didn't take any shortcuts. On top of everything I threw several updates into the build throughout and they were so flexible and accommodating always sending me updates/pictures throughout to ensure I was happy with everything. Because of of their craftsmanship, the car placed very well and even won the public choice award. If you're looking for exceptional results at a reasonable price, look no further. I'll be lining my other cars up for full detail, paint correction, ceramic and PPF soon!
Scott Reeb
02:11 06 Jul 19
Brad and his team at 360 Express were AWESOME to work with! I had some unusual time constraints on some body damage that needed to be completed before the holiday, and they were very accommodating. Their customer service, professionalism, and excellent quality of work is top notch!!
Susan Henry
22:04 02 Jul 19
Thank you Brad and Holly. It was a pleasure working with you. My car looks beautiful. Your pricing was reasonable Communication was excellent. Repairs were done in a timely manner. I will certainly return when I have any other needs for my car.
Jesica Eberhard
23:38 01 Jul 19
Such a great team of professionals, from the moment you meet them, you know they can deliver, and they did so wonderfully!
Colt Sells
16:50 28 Jun 19
I visited Brad and 360 Express a short while ago after my truck was rear-ended. Shortly after the incident, while thinking about what I was going to do about the damage, I happened to drive past 360's location. Assuming it was fate, I decided to call and make an appointment for an estimate. I was immediately pleased with my decision when dealing with both Brad and his staff. Brad gave me an honest estimation of the damage, the cost to repair it, the options I had with likely outcomes of each. After picking up my truck following the repairs, I was thrilled with the results. I also opted for some external detailing that was thorough and looked great. In sum, if you're looking for a collision/detailing center that is honest, skilled, and cost-efficient, Brad and 360 is it. So long as I live in Louisville, I will always trust 360 with all of our vehicles.
Bruce Widener
02:51 28 Jun 19
The service and quality of the work was outstanding! I would highly recommend Brad and the 360 Team to care for your vehicle. They brought my 9 year old SUV back to showroom condition! - Excellent!
John Kessling
23:38 15 Jun 19
I was impressed with how clean the shop and offices (even the bathroom) are kept. Shows they care. And we are very happy with the ceramic and windshield coating. Thanks Brad, Kelli and Josh. Do you ceramic coat motorcycles?
New Level
15:03 31 May 19
Brad Has Taken Care Of Our Fleet Trucks And Vans For Many Years Concerning Body Work And Detail Cleaning. Also My Personal Vehicles Have Been Cleaned, Detailed, And Protected By Color 360. They Are The Best At What They Do. Look No Further Than Color 360 When It Comes To Vehicle Appearance And Protection. Jeremy CassadyNew Level Construction, LLC
Thomas Willis
15:37 25 May 19
Brad and his crew do such great work. They have detailed,repaired and ceramic coated several of our cars. The work they do is exceptional in everything they do. I have had my Corvette ceramic coated and was shocked how it looked afterwards. I have had another car repaired from a deer strike and the repair looked like it never happened. They have also detailed our cars and love the way they turn out afterwards. I would highly recommend Brad and Holly for all your car repair/detail needs. Great people and a GREAT experience!!!!!
Herbert Warren
02:25 18 May 19
Great experience with this firm today. Quality job at reasonable quoted price. Extra free advice on different aspects. This will be my place for life for all my car cosmetic work from dent repair, collision work, detailing and protective coating( can’t wait to get that on my sweet red car! ) Capable, honest, friendly and helpful. What else could a guy want. Five stars from me.
Rob Bowlin
01:04 09 May 19
These folks are first class! Brad and his team are amazing, my cars are always flawless; I am not sure how they do it. The work is exceptional in every way from customer intake to finished delivery, Brad and Holly really get it done. I had Brad and his team apply ceramic coating to my Corvette and was amazed how it turned out. No more scrubbing bugs off; just a light wash and they fall away. I have used 360 for collision repairs to my other vehicles and the result is always the same top shelf experience. You will not find a more attentive and caring team of individuals that deliver the level of service and quality that Brad and Holly provide their customers. 10 out of 10! Thank you.
Stephen Evo
21:12 03 May 19
This place is second to none. I can’t say enough about how well this company is ran. You get a link to show the progress of your vehicle and who is working on it. If that isn’t enough, Brad or Holly will communicate with you through it all. My z06 was in great hands and wouldn’t trust it anywhere else!
Matt Ricketts
13:57 26 Apr 19
Brad and Holly are some of the most honest, fair and hard working people you will ever meet. They have done several jobs for me and have always exceeded my VERY HIGH expectations. It is obvious that their staff takes great pride in their work and delivers great service for a very fair price. Trust me, once you meet and work with them you will be eager to give them more business. I have already sent several friends to them and they have all been impressed with their work. Keep up the great work 360!
Bolin Bolin
13:24 18 Apr 19
A friend and I went here cause I heard really great things about them and they did a great job and we was very pleased, very friendly people and they will help you get the best service and prices!
Joe Warner
18:19 16 Apr 19
Awesome business have been using them at my workplace (dealership) for years. Great employees and great work!
Patricia Stark
13:24 13 Apr 19
Have heard nothing but great things and am excited to learn for myself
Chelsee Stanton
17:08 10 Apr 19
Awesome prices & they do great work
Kelli Kessling
12:47 10 Apr 19
Wonderful customer service, fair pricing, and quality work!
Dean Doak
13:01 31 Mar 19
I was looking to put ceramic coating on my new Vette. I visited and researched several businesses. I have been in the automotive repair industry for over 40 years. I met with Brad, we discussed in detail his process to install Ceramic Pro coating. Brad walked me through his shop, explaining again his process, said his tech that would be applying the product has been with him over 10 yrs. I noticed his shop was very meticulous, extremely organized and looked efficient. I had wheels removed, barrels done, calipers done.I picked up my vehicle, very pleased with the results, paint looked like a sheet of glass. I found little spec on my windshield, tech that did the coating came out and immediately corrected the minor issue. He was very polite and excited about how the vehicle looked. It appears he loves his work. Holly went over in detail my 5 yr warranty. Brad even sent me several photos of my vehicle during the process. Brad and his team have earned my business. I will be referring his company, and seeing him at least once a year. Thanks again everyone !
VRW 172
15:25 27 Mar 19
Brad & his crew made an 18 year old car I had sitting in a garage for over 2 years look brand new using a new product called auto flex paint, which for me at the time was a way more cost effective solution for what I was looking to get done.The paint job turned out better than I could imagine and the work they did on the interior and with the headlight restoration was amazing. They made my old car look better than the day I got it. this is truly one of the best experiences I've had with a local business and 360 Express does incredibly good work.
bruce brighty
13:27 21 Mar 19
Brad, Holly and their team provide exceptional, high quality workmanship at a reasonable cost and quick 'turn around time'. They have earned my respect and gratitude.My family & friends Highly Recommend 360 express collision & detailing !! Bruce Brighty
Carson Ledford
19:39 13 Mar 19
I have used 360 Express Collision 2 different times to in the restoration of 2 vehicles. Both vehicles came out EXCELLENT! Pictured below is my Dad's, 1995 F150 that I now have. It was a frame off restoration. 360 Express Collsion cut out all of the rust spots (which were many), installed new metal and did a complete prep and paint job. The timing, price, professionalism and most of all, the end product, was top notch!
Anne-Marie Hogan
14:28 07 Mar 19
So the garage grab my side mirror again and shattered it. I wanted it fixed at a reasonable price (given this is the third time this has happen) and quickly. Thanks to the team at 360 Express Collision and Detailing for fitting me in and getting me back on the road. Now I can safely drive again.
Erin Heavey
03:48 02 Mar 19
The experience I had with 360 express was superior. Brad and his team did a great job with the ceramic coating and glassparency application. Brad is very knowledgeable, patient and honest. I had about 200 questions for him but he answered all of them, even when he was busy. He went way above what he was required and asked of him. His costumer service is directly reflected with his team, as Holly was kind and quick to find answers for your service. I will continue to use 360 express for additional services. Thank you to Brad and his team.
bplatt1069
23:11 25 Feb 19
Richard Goold
17:41 16 Feb 19
Wonderful people, excellent work. I highly recommend them.
Phil B
18:53 10 Jan 19
Have dealt with Brad and 360 for over 15 years. Excellent work and customer service at very fair prices!
M Finley
21:53 06 Dec 18
My truck was covered in road striping paint and they made it look better than new. Thank you again!!!! Fast friendly service!!!!
Friday F Foster
23:28 20 Oct 18
Great work, excellent customer service. The website should explain certain services more thoroughly.
A Vivid Image Hannelore
21:23 06 Sep 18
They have worked on my Honda (awesome job) and now my Pathfinder. Wow, my 5 year old car looks BRAND new. Scratches gone, high gloss shine, carpets like new. I highly recommend Brad and his team!
Tracie Long
16:59 06 Sep 18
I am extremely satisfied with the touch up work done. They are very reasonable and friendly. I highly recommend stopping in for an estimate!
Chevy Dude
13:58 02 Aug 18
I have dealt with Brad for over 8 years. always done a great job for me and recommend his company to my clients.
J. White
19:44 19 Jun 18
I'm beyond pleased with the work performed on my vehicle by and customer service I received from Brad, the Proprietor, and his staff! As a single woman, I'm ALWAYS skeptical about getting anything done to my car, but this was especially true when I decided to have scratches touched-up and an exterior detail.However, from the moment I called, Brad put me at ease. He was actually off-site when we initially spoke; the call was forwarded to his cell. That was the first thing that impressed me. Although I could hear he was busy, he still made time for me. When I told him I had a white vehicle, he immediately asked if it was a Honda or Toyota, then explained a common paint issue that he knows happens with those makes. Not only was he spot on (the paint finish had become somewhat matte in its appearance), he explained why this happens and what needed to be done, in easy-to-understand terms. That said, he didn't talk down to me.What I most appreciate about Brad is that he is sincere about his desire to make customers happy. I won't go into details about my experience, but I really struggle to believe any negative review about Color Solutions. When I had questions, Brad answered them. When I wanted something done a differently than his technician(s) had done it, Brad made it happen. Brad refused to allow me to leave without ensuring that I was happy. He was willing to lose money just so I'd know that he is a stand-up guy and customer satisfaction is paramount; that in and of itself says a lot.Simply put: Don't believe the negative reviews. I'm convinced that if Brad couldn't please a customer, that person is simply someone who is miserable in life and can't be pleased.
Debi Cecil
20:48 18 Jun 18
Peter McClellan
00:51 17 May 18
Color Solutions is the absolute best! Seriously, these guys are top notch professionals and they do amazing work! They are warm and friendly people that truly care about your vehicle. They took my vehicle that had scratches, dings, scrapes, burn marks on the interior and made it look brand new again. When they were finished painting and detailing my vehicle it honestly looked better and more polished than it did when I drove it off the lot as a brand new vehicle! I was absolutely shocked when I saw what they had done. I wouldn't take my vehicle anywhere else to have autobody work done.
lance davis
15:20 24 Apr 18
Very professional! The lobby was super clean and smelled amazing!
Chell Sorricelli
20:26 13 Apr 18
Bought my daughter a used car and the headlights were so yellow the light barely got through. It was amazing how Brad’s shop restored them to new. It took no time at all and while I was waiting Holly and Brad gave me some great car tips. Can’t wait to get it detailed! Great people! Great work! Great prices!
Allen Boone
19:13 08 Mar 18
After I damaged the spoiler on my RAV4 last summer I found a replacement but needed to have it repainted to match the car. I had earlier requested a quote through Color Solutions' online service, and was able to take the part to the shop already having an idea of the cost. The staff was great to work with, and I am very happy with the quality of their work. The new finish is amazing! And credit to Holly for staying on top of the communications; making sure I knew when the spoiler was estimated to be completed, when it was ready for pick-up, and then following up to check on my satisfaction with their work. Great job- thank you!
Laurence Magnes
21:42 23 Feb 18
I worked with Brad and Holly and they were both great. They gave me an estimate telling me exactly what needed to be done, how long it would take, and how much it would cost, and that’s exactly what happened!
Sarah Roth
21:30 15 Feb 18
Great customer service! My paint job for my Honda Pilot looks great. The work itself was completed on time, for a fair price, and they even dropped my car off to me since I had to work.
RBAKER16
23:28 08 Oct 17
This group is awesome. My sons car was hit by a deer damaging the hood. I went by this business to get a estimate. The head of the body shop (sorry I forgot your name) told me what it would take for him to fix it. He also mention I could reach out to a local salvage yard and see if they had a direct replacement and I could try to fix it myself. He also said if I had any questions to reach out to him. We found a hood for $300 from a local yard (same color) and were able to replace it in about 45 minutes. I am not an auto body person by any means. Thanks again Color Solutions for your suggestion and offer to give e advice. My son is a college student and does not have a lot of money to spend.
Brian and Tahj
11:24 11 Sep 17
Erik Gregory
14:29 04 May 17
Christina Bavaro
13:55 10 Feb 17
I had a crazy situation but Holly and her team were great about helping me. I was 100% satisfied with the work and the price. Thanks for all your help!
C. Trent
16:25 30 Oct 16
The best in auto-detailing !
Max Kommor
14:10 11 Sep 16
Kenny Jones
18:08 28 Apr 16
I recently purchased a used Volvo from Atlanta that was in dire need of scratch repair and detailing. I think the previous owner must have had five kids that parked their bikes on the sides of this vehicle, because the paint was scratched on every body panel. I stopped in Color Solutions and had them evaluate the vehicle and set up an appointment. I had to leave my vehicle for two days, but when I picked up my vehicle I was blown away at how good it looked. The guys at Color Solutions had touched up, wet sanded and buffed and waxed the entire vehicle to like new condition. They were very professional and the price was a deal for the service I received. I will definitely be back.
Vicki Lurie
20:17 20 Aug 13
I purchased a Groupon for an interior and exterior auto detail. I know that when I buy Groupons, I might have to wait a little while to get an appointment. They were extremely nice when they scheduled my appointment and when I picked up my car, it looked amazing! I had a lot of pet hair and they worked very hard to get all of the hair out of the car. They did an excellent job! Everybody that I spoke with was extremely nice and I will definitely go back!!
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